5 Best Practices for Guest WiFi Networks
These days, reliable internet access is a must for nearly every kind of business. But it’s not just for employees. Providing reliable Wi-Fi access to people visiting your office isn’t just expected, it’s often necessary. [...]
Hybrid Clouds: 5 Big Benefits for Businesses
Virtualization and the spread of multiple service platforms have revolutionized technology and how it's used in business. Where organizations previously confined their data and computing activities to private, often on-site data centers, virtualized platforms have [...]
Key Steps in a Data Migration Strategy
Data migration in the days of paper filing systems was a physically strenuous but relatively simple proposition, a matter of transferring records from one location to another. It's different in the age of big data. [...]
Why Data Security Is Important for Business
As tools like the internet, cloud computing, fifth-generation wireless technology and artificial intelligence come of age to form the modern digital landscape, more and more businesses depend on their relationship with data. Remote work has [...]
The Importance of an Enterprise Cloud Strategy
The cloud-first approach to IT is becoming increasingly popular as a paradigm for guiding companies through digital transformation. However, for many companies, a cohesive sense of what "cloud-first" means, why it's important and what goals [...]
Accessible Information Technology for Persons With Disabilities
There's no denying the power of technology. With a single smartphone, you can access information, enjoy entertainment and connect with people in just a matter of seconds. However, despite these benefits, the tech sphere still [...]
The Future of AI in Customer Service
Human customer service has its limitations. Artificial intelligence is quickly changing the landscape as AI technology becomes more efficient at performing functions that were traditionally handled by human beings. More service functions than ever before [...]
Technology Revolution in Project Management
It's impossible to ignore the exponential changes that have occurred since the advent of global interconnectivity. Humans and technology have formed a symbiotic relationship that's driving unprecedented levels of change, with technology such as artificial [...]
How COVID Is Affecting the Security Landscape
The COVID-19 pandemic has had implications on how many companies do business. Many workers who'd never worked from home now prefer the flexibility that remote work provides. With the expansion of work-from-home opportunities has come [...]
Green Information Technology Initiatives
Green IT initiatives have been a growing trend in the corporate world over the past decade. As public awareness about the importance of using alternative energy sources to conserve energy and promote environmental sustainability grows, [...]
5 Essentials in a Data Backup Strategy for Your Business Needs
As business becomes increasingly digitized, the urgency of a data backup strategy continues to mount. Whether it's ransomware, hackers or data lost to thieves or natural disasters, your trade secrets and customer database are at risk [...]
Cyberattacks on Small Businesses: How to Stay Safe From Threats
In the first half of 2020 alone, over 36 billion records were exposed due to cyberattacks. Not only do data breaches reveal highly personal information, but they're also expensive — on average, businesses lose over [...]
On-Demand IT Support
Businesses in the modern economy often find themselves trying to do more with less. It isn’t always feasible, especially for a company in the start-up phase, to have technology solutions provided by an in-house team. [...]
How to Protect Against Phishing Attacks
Phishing attacks are targeted attacks performed by malicious actors to trick users into giving up personal information such as credit card details, passwords for social media accounts, user inboxes, online accounts and bank accounts. There [...]
Why Your Business Needs Augmented Reality for IT Remote Support
Having the correct IT support for your company is important because it helps keep productivity up and reduce downtime. When things go haywire with anything that involves technology, your IT department should be able to [...]
What Is a Managed Service Provider? How to Select One for Your IT Needs
Competitive businesses understand how vital IT services are to their daily operations, but developing and maintaining an effective IT system can take significant resources. Large companies may have the capital to employ a full in-house [...]
Email Security Best Practices to Protect Your Company in 2021
Cybercriminals continue to advance each year as companies try to anticipate the best ways to protect themselves from the latest data breach tactics. Although sophisticated hacking stories often dominate the headlines, sometimes the most vulnerable [...]
Why Your Business Should Have a Vulnerability Management Program
To remain competitive in today's market, many businesses rely on various software solutions and applications, either developed in-house or from third-party sources. While these options help improve efficiency and the employee and customer experiences, they're [...]
In House Versus Outsourcing: Comparing Your IT Options
For most companies, IT integration is a necessary part of conducting business, and owners understand that getting the most out of their IT investment requires regular maintenance, reevaluation and technology upgrades when necessary. These requirements [...]
The Future of Project Management from 2021 to 2022
As a critical determining factor in the success or failure of any professional project, project management standards and techniques evolve rapidly with the emergence of new technology and changing standards. Strong project management professionals understand [...]
IT Challenges for Small Business Owners: How to Overcome Them
In today's market, businesses that fall behind the IT curve are often at a disadvantage from their more tech-savvy competitors. For start-ups and established small business owners, keeping up with new technology can be challenging. [...]
Wi-Fi Surveys Using Ekahau Software
When planning and managing your business network, conducting a Wi-Fi site survey is an important aspect of connection optimization. For a complete picture of your Wi-Fi needs and possible shortfalls, Ekahau leads the Wi-Fi site [...]
Complete 2021 Small Business Network Security Checklist
No matter the size of the business, cybersecurity is an essential focus in today's professional landscape. Although large companies are often the preferred target of cybercriminals, the fallout from a security breach can mean the [...]
Top 5 Benefits of Outsourcing IT in 2021 Through Managed Services
For many companies, navigating the challenges of a global pandemic has had a significant impact on daily operations. Mandatory quarantines and stay-at-home orders have forced businesses to reimagine the structure of a typical workday and [...]
How to Perform a Vulnerability Assessment
Maintaining cybersecurity is a critical component of any business model, and most companies take steps to protect their proprietary and consumer data from cyberattacks. Traditionally, the evolution of cybersecurity has been reactionary, evolving in response [...]
8 Tech Support Best Practices
You've put in countless hours building your business to provide competitive value to your customers and crafting your brand to represent quality and dependability. Consumers who purchase your goods and services are satisfied with their [...]
5 Benefits of IT MSP (Managed Services Provider)
To be competitive in today's world, companies of all sizes must invest in a robust IT network that streamlines their processes while providing additional value to the customer. Considering the continuous rapid evolution of new technology, staying ahead [...]
How to Scope an IT Project
Determining and knowing how to scope a project is a crucial element for effective project managers. This step provides a view of the project as a whole and offers the insight needed to meet project goals [...]
Importance of Communication in Project Management for IT
Communication in project management in IT becomes the lifeblood of any project, keeping the project team engaged and focused, ensuring project goals and deadlines are met, and anticipating potential issues that could affect completion. Project [...]
8 Cloud Computing Requirements for SMB/SME
Cloud computing requirements for SMBs and SMEs, these tools are giving them the power of a full data center without the need for on-premise management. Public cloud providers, such as Amazon AWS, IBM Cloud, Microsoft [...]
Maintaining IT Security While Working From Home
Working from home is a growing option for many professionals. Eliminating the daily commute and working in a comfortable setting of your choosing can boost productivity and work satisfaction. These days, with a global pandemic raging and [...]
What Is Wi-Fi Direct?
. Standard Wireless network connections allow devices to receive information through an access point. Through Wi-Fi Direct, devices have the ability to bypass this process and connect to each other directly. When most [...]
Wi-Fi Aware and Its Benefits
Technology is making it easier than ever to share ideas and communicate with one another. Wireless connections have allowed individuals access to a wealth of knowledge at the tips of their fingers, only limited to [...]
New Office IT Considerations and Checklist
Preparing to move into a new office space is an exciting time for business owners but can also be overwhelming when planning for the transition. Although office furniture, signage, stationery and other items can affect [...]
Tips for Managing Scope Creep in IT Project Management
Efficient management of IT projects saves your company time and money and lays the groundwork for successful growth. When considering common issues that derail project completion, scope creep is arguably the biggest threat to your [...]
What Is a Collapsed Core Network?
When creating an enterprise campus network design, the two most common models used are the three-tier and two-tier layered models. The two-tier model is often considered the best option for small or medium campus networks [...]
How to Design & Build a Small Business Network While Meeting the Challenges of Working from Home
Building a small business network allows your coworkers to share resources, such as an internet connection, hardware and data storage, streamlining your daily tasks and saving the organization money. Although building your network can seem [...]
5 Project Management Tools for Small Business
Project management is an important element for every successful business. Keeping track of your workflow, deadlines, productivity and anticipated issues can save your company time and money while clearly outlining the expectations of every member [...]
How the Cloud Is Becoming More Important While Working from Home
The threat of a global pandemic has forced many businesses to adapt by making arrangements for their employees to work from home. However, even before this professional disruption, working remotely had already begun to take [...]
Cloud Services as a Backup Solution
Data security is a major concern for companies, but larger enterprises often have the resources to access elaborate, customized systems to protect and back up their information. For smaller businesses on a budget, options are [...]
Why is Multi-Factor Authentication Important
With data breaches continually on the rise in headlines and customers becoming more personally involved in the security of their information, most businesses already understand the importance of cybersecurity. Although cyberattacks on large corporations get [...]
How to Set Up a Wi-Fi Hotspot for Your Business
Depending on the type of business you are in, a Wi-Fi hotspot for employee or customer use may be considered the industry standard. For other companies, providing a Wi-Fi hotspot could help to set you [...]
How Do You Manage Project Risk?
Project management is an important tool for ensuring business success. Investment in IT project management can save you time and money by efficiently allocating resources where they are most needed, creating clear accountability for necessary [...]
5 Best Practices for Outsourcing IT Projects
For startups and small businesses that lack a fully staffed IT department, whether because of budget constrictions or minimal need, creating knowledgeable team members for an IT project can seem difficult. Outsourcing provides an excellent [...]
Why Is Expert Project Management Vital for SMBs?
Staying within budget is a major concern for most SMBs, but project management is one area in which companies should never cut corners. Running a successful company requires the tracking of multiple processes and resources, [...]
Latest Trends in Managing Your Wi-Fi Network
As we edge closer to the middle of 2020, many businesses are taking time to assess the strength, efficiency and security of their Wi-Fi networks. With companies becoming more reliant on wireless technology, staying on [...]
Cloud Migration: How to Support Moving Your Small Business to the Cloud
Switching over to a cloud-based system can be a huge step for any business. Like any major change, the supporting steps you take can help ensure a smooth transition, keeping your small business running and [...]
What Is a Critical Path in Project Management?
One of the most crucial steps in project management when taking on a new operation is laying out the critical path. This step in planning will give you the best indication of the project's estimated [...]
Why Is Project Management Important for SMEs?
Project management is often seen as a luxury expense by SMEs that feel they must focus on the daily grind and worry they don’t have the time or resources to spare. However, overlooking the benefits [...]
5 of the Best Cloud Backup Solutions for Small Businesses
Data loss has the potential to devastate your small business. Without the information your business relies on to function each day, your customers won’t receive the service they expect, and your employees will be unable [...]
Why Going With a Local Singapore IT Provider Is Better Than Relying on Global Partners
When choosing an IT provider for your business, the number of options available can feel overwhelming and make it difficult to know which is the best for your needs. Because IT services can be provided [...]
Office Relocation Checklist for SMEs
You've worked hard to ensure the success of your SME, and now you find you've outgrown the facilities that gave you your start. Or perhaps you've discovered a new location that offers something more to [...]
Best Technology for SMEs in 2020
As a new year starts, this is a great time for SMEs to take a look at their current technology and assess whether it's time for an upgrade or to fill in some of the [...]
Azure Cloud Services vs AWS: Which Is Better for SMBs?
Taking advantage of cloud-based services is a cost- and time-effective way for SMBs to ensure they are offering their customers a comparative experience to the heavy hitters in their industry. Regular fluctuations in growth and [...]
Why You Should Offer Free WiFi to Your Customers
Offering free Wi-Fi to your customers is not only an excellent benefit that can encourage loyal patronage, it may even be expected in some industries. Although the availability of free Wi-Fi can help grow your [...]
What Is Cloud Infrastructure? The Simple Answer
For businesses to stay competitive in today’s market, it’s important to invest in a cloud infrastructure that will serve as the backbone of your operation. For small and medium-sized enterprises, the time and expense required [...]
Six Benefits of Setting Up a Walk-In Tech Bar or Lounge
For many large organizations, effective use of IT resources, coupled with the challenge of keeping IT budgets in check, is an ongoing challenge. Conventional user support models, using an overseas Call Center for the first [...]
Project Management Methodologies: How to Choose the Best Option for SMBs
Planning and organization are critical components of any successful business, and there are a variety of methodologies that companies and their project managers can use to achieve their project goals. Many of the established methodologies [...]
Top 5 Reasons to Choose Singapore for IT Support
Outsourcing your IT needs is an important decision that can have a significant impact on how well your business functions, so it's necessary to choose your outsourcing location carefully. Although it may be tempting to [...]
How SMBs Can Compete via SMB IT Outsourcing
Medium-sized or small business owners often must work on a budget and are sometimes forced to make hard decisions when prioritizing their company’s needs. Due to the IT skills shortage, and the general expense associated [...]
5 Tips for Training People to Ensure Optimal Benefits of Technical Solutions
When an issue is identified and a technical solution is developed to fix it, it can be easy to move on with the belief that the problem is behind you. It's important to keep in [...]
2019 Cybersecurity Trends
Every year, cybercriminals find new ways to breach security measures and gain access to sensitive company and consumer data. To maximize defense against these attacks, it's important to stay on top of the latest trends [...]
Our Risk Assessment IT Support in Singapore Guides Your Datacenter Site Selection
Whether you're offering customers resources or simply storing consumer data, the reputation of your company is affected by your ability to quickly and reliably deliver those resources, 24/7, while maintaining the security of sensitive information. [...]
Digital Ethics and Privacy
The evolution of digital technology and its applications has pushed the nature of business to a point of transformation. TechCrunch has revealed that Gartner, a leading source of guidance and trend information in business, has [...]
Why Businesses in Japan Want Bilingual IT Support
For science and technology workers, bilingual skills are in big demand. Industry magazine Chemical and Engineering News quotes both employers and students delivering the same message: bilingual skills open doors. From chemical engineers to data [...]
Why Japan Needs to Step Up Its Cyber Security Game
The 2020 Tokyo Olympic Games are coming, and they are typically a highly visible hacker target. This spectacle of sport is a perfect national rallying point to get Japan enthusiastic about cybersecurity. The cost and [...]
Where Should SMBs Start with Business Continuity and Recovery Planning?
What is a Business Continuity Plan? A business continuity plan refers to an organization’s system of procedures to restore critical business functions in the event of an unplanned disaster. Natural disasters, catastrophic system failure or [...]
How Can Outsourced IT Support Services Help Your Company with its Technology Roadmap?
IT outsourcing can solve a common corporate dilemma and enable progress. As the need for new technologies that can make a company more effective and competitive becomes critical, companies are increasingly facing an operations-versus-evolution challenge. [...]
How Human Factors in Technology Are Very Important for an IT Security Strategy
Automation may be a boon to the bottom line, but AI and computers are far from replacing all human elements in most technological systems. And if you’re not considering both people and Human Factors in [...]
The Top 10 Skills IT Project Managers Need
Project managers in IT live in a world of esoteric technologies, constant change and difficulty providing a value proposition to management. Project results are often not just the construction of a physical asset for the [...]
What are the Top Benefits of Cloud Solutions?
Cloud solutions – public, private and hybrid – add a valuable component to IT projects and budgets. They allow businesses to scale initial deployments to company-wide services without taking shipments of new servers. Cost control [...]
What to Look For in an IT Support Company
Imagine your conversation with an IT support services vendor. It might open with a discussion of the number of users, servers and locations, and proceed to coverage of applications and licenses, network types and speed [...]
Outsourcing Project Management: 7 Reasons Why You Should Outsource
IT infrastructure projects are complex and time-sensitive, often involving significant cost. From work environment relocation to data center builds, projects can include precision construction, systems design and integration, anticipation of future standards evolution and facility [...]
Why Your Company Needs Comprehensive IT Security
News about IT security breaches focuses on the biggest and most relevant to consumers, so it’s easy to forget businesses of all sizes are targets. The Ponemon Institute reported 61 percent of small- and medium-sized [...]