Our specialists have knowledge and experience working across multiple platforms, so whether your infrastructure is based on Windows, macOS or even Linux, we can help you solve problems and plan for the future.
As an example of the way IT concierge services can work for your business in Shanghai, let’s take a look at some assistance we can offer.
First, data centers. Every business needs reliable connection to computing power, storage and resources — and it needs to be ready to scale as your business grows. For some businesses, an internal data center isn’t the best option, taking up room and adding extra expense. Remote data centers are available, as are cloud-based services, and your IT concierge will know enough about your business and your future plans to help you choose the right one.
Security is key in a digital world, protecting assets, data and sensitive information from unauthorized access and potential threats. IT concierge services can ensure your IT security is up to date with the relevant hardware and software in place. It can also ensure your employees have the right training and knowledge to be aware of online threats like phishing and hacking as well as the skills to recognize where user error could be a problem, too.
Developing businesses should actively look for IT support in project management. Most useful in the early planning stages of tech-related projects, the IT concierge can help with expert advice on innovation, solutions and potential pitfalls so planned projects can be completed in the most cost-effective and straightforward way.
Software and hardware advice that suits your needs requires an understanding specialist with the underlying knowledge of the way you run your business. Looking for solutions to suit your needs in terms of databases for employees, for talent management and for building customer relationships, as well as the right way to develop e-commerce solutions, apps and user interfaces, is part of the ongoing support the concierge service can offer.
Planning ahead is something all businesses should do, but keeping your finger on the pulse of incoming technology isn’t as easy as it sounds, especially when you’re dealing with the rest of the business as well. IT concierge services keep up to date with innovation and new technology, learning about trends and always ready to translate “tech-speak” so you can understand exactly what’s coming and how it’ll benefit your business.