For many large organizations, effective use of IT resources, coupled with the challenge of keeping IT budgets in check, is an ongoing challenge. Conventional user support models, using an overseas Call Center for the first [...]
Outsourcing your IT needs is an important decision that can have a significant impact on how well your business functions, so it's necessary to choose your outsourcing location carefully. Although it may be tempting to [...]
Small or medium-sized business owners often must work on a budget and are sometimes forced to make hard decisions when prioritizing their company's needs. Due to the IT skills shortage, and the general expense [...]
When an issue is identified and a technical solution is developed to fix it, it can be easy to move on with the belief that the problem is behind you. It's important to keep in [...]
Whether you're offering customers resources or simply storing consumer data, the reputation of your company is affected by your ability to quickly and reliably deliver those resources, 24/7, while maintaining the security of sensitive information. [...]
For science and technology workers, bilingual skills are in big demand. Industry magazine Chemical and Engineering News quotes both employers and students delivering the same message: bilingual skills open doors. From chemical engineers to data [...]
What is a Business Continuity Plan? A business continuity plan refers to an organization’s system of procedures to restore critical business functions in the event of an unplanned disaster. Natural disasters, catastrophic system failure or [...]
IT outsourcing can solve a common corporate dilemma and enable progress. As the need for new technologies that can make a company more effective and competitive becomes critical, companies are increasingly facing an operations-versus-evolution challenge. [...]
Imagine your conversation with an IT support services vendor. It might open with a discussion of the number of users, servers and locations, and proceed to coverage of applications and licenses, network types and speed [...]